Things got away from me a bit this past month. By the time I sat down to pay our bills, it was too late for our bank’s bill pay system to get our Driver’s Edge payment in before the due date. No problem, I thought… I’ll just use their Click-to-Pay service. I actually signed up for Click-to-Pay awhile back when I was in a similar situation but ended up being unable to use it at that point, as they didn’t allow payments of greater than $499 during the “enrollment period.” Anyway, since I signed up so long ago, I figured that I should be safely outside of the enrollment period, and that I should be good to go this time around. Unfortunately, I was wrong. (more…)

Just a quick reminder to keep track of your credit card rewards, and to make sure you’re receiving what was promised. I just logged in to check the status of our Citi Driver’s Edge rewards and found that we haven’t been credited properly over the past two months. When we originally signed up for this card in January, we were promised 5% off all purchases for nine months. But our July and August rewards were well below that mark. In fact, we should have received $147.10 and $101.20, but was credited just $75.00 and $20.24.

It appears that we prematurely fell back to the 5% off ‘everyday’ purchases (gas, groceries, pharmacy) and 1% off all else. Anyway, I gave them a call and was transferred from the regular customer service rep that answered to a Driver’s Edge redemption specialist. She looked up our account and confirmed that, while the promo should be in effect through October 1, we had somehow stopped receiving the 4% bonus on ‘other’ purchases. In order to fix this, she said that she would “re-apply the code” and that they would then refigure the rewards and make it right on my next bill. Sounds good but, for some reason, I suspect that I’ll be calling again next month. Anyway, I also realized that it’s time for me to start shopping around for another reward card, as we’re getting closer and closer to exhausting the $1, 000 reward limit on this card.