Awhile back my wife and switched our Citi Driver’s Edge and Dividend Platinum cards over to their “All-Electronic” program, such that we now receive our bills online. So why is it that Citi feels the need to mail us each a letter every single month telling us when our statement is available online?
Here’s a snippet of the text from the letter:
Your Citibank statement is now available at http://www.citicards.com/. This notification is part of the All-Electronic Program you enrolled in to receive your statements online only instead of in the mail.
So tell me… How exactly is that all electronic?